Privacy Policy

1. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, job title, industry)
• Project requirements and specifications
• Payment information (processed securely through third-party payment processors)
• Communication history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and geographic location
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referring website and search terms used

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our web development services
• Communicating with you about projects and services
• Processing payments and managing accounts
• Sending newsletters and marketing communications (with your consent)
• Analyzing website usage to improve user experience
• Complying with legal obligations and protecting our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service providers who assist us in operating our business (hosting, payment processing, analytics)
• Business partners when you explicitly consent to sharing
• Legal requirements or to protect our rights and safety
• Business transfers (merger, acquisition, or asset sale)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers with access controls
• Regular security audits and updates
• Employee training on data protection
• Incident response procedures

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Personalize content and ads
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request information about the personal data we hold
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing for marketing purposes
• Restriction: Limit how we process your data

To exercise these rights, please contact us at privacy@ctrlshiftweb.com.

7. Data Retention

We retain personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce agreements

When personal information is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

9. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Compliance and Regulatory Information

This Privacy Policy is designed to comply with applicable privacy laws, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Canadian Personal Information Protection and Electronic Documents Act (PIPEDA)
• Other applicable regional privacy laws